Q: App rejected because Review Team unable to talk to my server.
My app is rejected because Review Team cannot log into my app using given test account and password.
They sent me the screenshot which shows the error - "Server communicatin error" - a custom error I defined when a connection with my server is failed.
However, I cannot replicate this issue on my end - testing it both on emulator and actual device under the same testing environment as theirs.
Check the server, there is no problem at all.
It appears their testing environment has a problem with network?
I replied telling them that I cannot reproduce this issue. They told me to seek help from Technical Support Team with crash log - but no log can be produced as it is working fine on my side.
This is the entire story. I am now really frustrated and having no idea what to do next.
Can anyone help me out?
Any idea will be highly appreciated.
Thanks
iPhone 5s, iOS 7.1
Posted on Apr 5, 2014 3:21 AM