HT203512: iCloud: Account troubleshooting
Learn about iCloud: Account troubleshooting
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Helpful answers
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Apr 5, 2014 8:06 PM in response to Crock1111by Crock1111,I recently had to send it in for maintenance and when it came back, I've had this issue...
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Apr 5, 2014 8:09 PM in response to Crock1111by randers4,The ID that is used to purchase apps is the one listed in Settings>iTunes & App Store. However, if this is happening when you update apps it's because you have one or more apps on your device that was purchased with her ID. Apps and other purchased media are permanently tied to the ID used to purchase them, and it will request the password for this ID when updating apps. The only way to stop this would be to delete these apps from your phone and repurchase them with your ID.
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Apr 5, 2014 8:22 PM in response to Crock1111by Crock1111,Deleted everything that wasn't mine... Still have her id listed in apps requesting her password.
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Apr 5, 2014 8:26 PM in response to Crock1111by randers4,Go to Settings>iTunes & App Store, tap the ID, sign out, then sign back in.
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Apr 5, 2014 8:46 PM in response to Crock1111by randers4,Does this only happen when you update apps?
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Apr 5, 2014 9:30 PM in response to Crock1111by randers4,You might want open the App store app, tap Updates at the bottom, then check the list to see if there is an app on your phone that is missing from the list. This will listed apps purchased with the ID you are signed in with. If one is missing, it wasn't purchased with your new ID.
I can't think of another reason you would be prompted for her ID other than there is still an app on your phone that was purchased with it.