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All replies
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Helpful answers
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Mar 28, 2014 11:03 PM in response to JF Fourieby jimmyweninger,★HelpfulI am on a mac, can you please help me, I'm having the same issues everyone else was having. If you could that would be great. Thanks
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Apr 6, 2014 1:01 PM in response to JF Fourieby tangenteye,have been struggling for hours with my iphone abd ipad then i read your suggestion and wo!!!like magic; thank you thank you thank you!!
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Apr 10, 2014 1:54 PM in response to JF Fourieby Monster Machu,Thank you so much for the step-by-step instructions - this solved my issue!
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Apr 14, 2014 6:22 AM in response to S Goraby Lolly05,I followed this step twice (to be sure) and got the message both times: 'Windows found the driver software for your device but encountered an error while attempting to install it, Apple recovery (iBoot) USB Driver, access denied'....any further suggestions please?
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Apr 14, 2014 6:55 AM in response to Lolly05by Lolly05,Device is listed as being in recovery mode with the following message: 'The drivers for this device are not installed. (Code 28) Access is denied. To find a driver for this device, click Update Driver'......hence I followed the above instruction to locate and install driver software but with no luck
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Apr 17, 2014 7:09 PM in response to JF Fourieby shellywake2208,Hi there, I'm having the same problem but when I follow your steps but I have looked in both Common Files and the common files x86 etc and there are no driver options. This is just driving me crazy and I HATE WINDOWS 8 with a passion - I cannot believe they rolled out this new SOE without doing some basic UAT - honestly they should be hanging their heads in shame at such a cluster.......
So back to my request how do I get my iphone to be recognised on itunes using windows 8? Thanks so much in advance....
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Apr 23, 2014 2:39 PM in response to JF Fourieby SherYyY,Ohhhhh My God!!!! It solved.. can't believe, u know i have been having the same issues since last two weeks, i visited about thousands of related questions here. finaly today i got this post and your suggestion really worked.
Thanks a bundle JF Flourie.. Appriciated..
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Apr 24, 2014 1:27 PM in response to JF Fourieby Rsalva,Thank you so much JF Fourie! I have been having this issue for a month now and thought it was my chord because it wasn't an official apple iphone chord. Thank you very much...Created an apple forums account just to type this in...
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Apr 24, 2014 8:27 PM in response to SLianaD11by jacob_needs_help,My phone is stuck in recovery mode and I cannot update my driver because "access is denied"? Someone please help??
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Apr 25, 2014 12:38 AM in response to JF Fourieby cheryl158,Thank you JF Fourie, your instructions worked for me! Appreciated you took the time to post this!
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Apr 26, 2014 8:06 PM in response to SLianaD11by frankman777,I tried everything under the sun, but what finally worked for me was uninstalling absolutely everything apple related from "Uninstall programs" on the control panel (on Windows 8 desktop), including "Apple Application Support", "Apple Mobile Device Support", "Apple Software Update", "Bonjour" and iTunes. Actually all of the abovementioned are installed as part of the iTunes setup, but are not removed when iTunes is uninstalled. Besides that I went into my program files and deleted all remnants of apple folders, as well as in "common files"... Then I reinstalled iTunes... and now all is well with the world once again. My iPhone and iPad were recognized immediately when connected.
Just thought I'd chime in here in case there were a couple of people out there that might have tried everything else already. Don't be shy to get rid of absolutey everything Apple related (By the way... Safari should be fine to leave as is)... iTunes will put it all back there where it belongs. Just install the latest iTunes and you're good to go.
PS. Just to clarify, I did not have any sort of "Apple Mobile Device" entry in "Device Manager" to speak of, so I could not follow Fourie's advice (which I had previously found in a good Youtube video)... so a complete and thorough uninstall and reinstall was what it took for me.
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Apr 26, 2014 8:10 PM in response to shellywake2208by frankman777,Seems like you had the same problem I did Shelly... The above comment is what worked for me. I hope this works for you if you haven't found a solution yet!
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Apr 29, 2014 3:13 PM in response to JF Fourieby xxalbertoxx,Holy crap, JF Fourie, that worked perfectly! THANK YOU SO MUCH!
on my iPhone 5S 64GB as of 4/29/2014!