HT201328: How to unlock your iPhone
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Q: I have contact the carrier and they say that the phone is already unlock although I am trying to use a different SIM card and it i ... I have contact the carrier and they say that the phone is already unlock although I am trying to use a different SIM card and it is not working. Is it possible for you to confirm or show me how can I confirm if the phone it is or not locked? more
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Helpful answers
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Apr 7, 2014 10:28 AM in response to Renato ienneby snozdop,Nobody here can confirm anything - we are just Apple users like yourself.
Did you connect the phone to iTunes and get the "Congratulations - your phoneis now unlocked message"?
And follow the process here: http://support.apple.com/kb/ht5014