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Apr 7, 2014 2:06 PM in response to gschaeffer43by sterling r,Hello gschaeffer43,
It sounds like you are unable to connect your bluetooth speaker to your iPhone 5s. I recommend the troubleshooting from the following article named:
iOS: Troubleshooting Bluetooth connections
http://support.apple.com/kb/TS4562?viewlocale=en_US
- Check that you are in range of the Bluetooth accessory with which you are trying to pair your iPhone, iPad, or iPod touch. Most Bluetooth accessories have a range of approximately 30 feet.
- On your iOS device, tap Settings > Bluetooth and find your device in the list. If your device says Not Connected, tap the name of your accessory to attempt to connect it.
- Tap Settings > Bluetooth and turn Bluetooth off and then on again.
- Make sure that your Bluetooth accessory is turned on and fully charged or connected to power.
- Make sure that your Bluetooth accessory is in pairing mode.1
- Restart your iOS device.
- Tap Settings > Bluetooth and locate the Bluetooth accessory you are currently connected to or attempting to connect to. Then tap
and Forget this Device. Try to pair your Bluetooth accessory again.- Note: You may need to re-enter your Bluetooth accessory PIN if your accessory requires one. Some common PINs are 0000, 1111, and 1234.
- Restart your Bluetooth accessory by turning it off and then on again1.
- Update your device to the latest version of software. See how to update your iPhone, iPad, or iPod touch.
- If your Bluetooth accessory has upgradable firmware, check to see that you have the latest version1, 2.
Unable to pair to a Bluetooth accessory
- If you see the word "Connected" next to a Bluetooth accessory in Settings > Bluetooth, your iOS device is already paired to a Bluetooth accessory. Remember, you can only connect to one Bluetooth accessory at a time.
- If your Bluetooth accessory requires a PIN for pairing, be sure that you are entering the correct PIN1.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
- Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN and APN settings.
If the issue persists after restoring your iOS device in iTunes, contact Apple for support and service options.
Notes:
- If needed, refer to your Bluetooth accessory documentation or manufacturer for assistance.
- Some Bluetooth accessories may require a firmware update for full compatibility with iOS devices such as a firmware update for AVRCP 1.4 Bluetooth compatibility.
Thank you for using Apple Support Communities.
Regards,
Sterling
