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cris123x

Q: How can I send the recovery email to reset my security questions?

My question is the header above this statement.

Posted on Apr 8, 2014 10:15 PM

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Q: How can I send the recovery email to reset my security questions?

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 9, 2014 12:12 AM in response to cris123x
    Level 10 (135,224 points)
    iTunes
    Apr 9, 2014 12:12 AM in response to cris123x

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use