HT203792: Get help with the microphones on your iPhone, iPad, and iPod touch
Learn about Get help with the microphones on your iPhone, iPad, and iPod touch
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All replies
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Helpful answers
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Apr 9, 2014 12:59 PM in response to Dixond82by mario49,Hello Dixond82,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Can't hear through the receiver or speakers
http://support.apple.com/kb/TS1630
I also can't be heard by someone who is calling me.
- Verify that there is nothing plugged in to the headset jack, including headsets, headphones, or adapters.
- Make sure the Ring/Silent switch is not switched to silent.
- While on the Home screen, adjust the volume buttons. If you see the icon below, indicating that headphones are attached, there may be debris or an object lodged in the headset jack:
- Check the headset jack. If there is an object lodged in the headset jack that is not easily removed, have the iPhone serviced to remove object.
- For Original iPhone: If there is light debris, such as lint, in the headset jack, try connecting a pair of headphones to the headset jack and then remove the headphones. Repeat this several times to remove the debris.
- If you have installed a protective film on the display, either ensure that the receiver is not covered or remove the film completely.
- Check the receiver mesh (which is on the top front of the device, above the display). If it appears blocked, use a clean, small, dry, soft-bristled brush to carefully and gently brush away any debris.
- If you have paired with a Bluetooth headset that is nearby, either use the headset or turn Bluetooth off (choose Settings > General > Bluetooth).
- Restart the iPhone.
- If restarting the iPhone doesn't resolve the issue, try restoring the device.
- If the issue persists, go to the Service Answer Center - iPhone for information on service.
Have a nice day,
Mario
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Apr 9, 2014 8:06 PM in response to Dixond82by mvasich,I had this problem with my iPhone 4. And though I didn't connect it to this, it was because I had accidentally splashed water on the front of the phone.
What happend is I had ruined the "proximity sensor" that makes the screen go black when you lift the phone to your ear. The screen is supposed to go black so you do not accidentally activate the functions you see on the screen when the call goes first through, like "mute," "speaker," "add call," etc.
The mute is closest to your ear and for me kept getting triggered.
The Apple store checked it out, they said often they can restore it, but mine was really dead.
I lived with the situation for about 6 months, then got an iPhone 5 when it came out.
See if the Apple/Genius Bar appointment can help you.
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Nov 1, 2015 2:30 AM in response to Dixond82by Rahi_cp,Just insert in your headphone once and make a phone call. Once it works, your phone will start working well..
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Nov 1, 2015 5:15 AM in response to Dixond82by watch_mania,Your iPhone mic is dead? Can you record your own voice with the built-in app Voice Memos?
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Nov 19, 2015 6:36 AM in response to Rahi_cpby vjisaac1,This helped with my phone as well, is this a software problem ? and whats the solution for this problem ? i cant have earphone to plug in and out all the time. Kindly let me know.
