HT203516: Get help creating an iCloud backup
Learn about Get help creating an iCloud backupQ: Have just it purchased extra iCloud storage and had the confirmation but my iPhone back up keeps saying unable to complete . All i ... Have just it purchased extra iCloud storage and had the confirmation but my iPhone back up keeps saying unable to complete . All instructions followed and other devices are backing up successfully from this location more
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Helpful answers
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Apr 10, 2014 7:46 AM in response to Mhowelmby braden85,Hey Mhowelm!
Which of the sections in the article you have linked most closely reflect the issue with your ability to backup your phone on iCloud? And what happened when you tried the troubleshooting steps associated with that link? I will repeat the link here for your convenience:
iCloud: Troubleshooting creating an iCloud backup
http://support.apple.com/kb/ts3992
You can also backup your phone with iTunes, and you may need to attempt that as a troubleshooting step for this issue:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
Thanks for being a part of the Apple Support Communities!
Regards,
Braden
