HT203528: Get help using iCloud Mail
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Apr 10, 2014 7:46 AM in response to abdstarby pedro d,Hello there, abdstar.
Sounds like your issue is with Activation Lock. The following Knowledge Base article reviews what the feature is all about:
iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/ht5818
Additionally this article reviews how to remove the account from a device:
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
http://support.apple.com/kb/TS4515
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
