HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

Learn about If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes
akshort

Q: I keep getting error 3014 message when restoring

Everytime I sync I get an error 3014 message. I also get this message when trying to download the newest update and restoring the Ipad. Pelase help.

iPad

Posted on Apr 8, 2014 5:14 AM

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Q: I keep getting error 3014 message when restoring

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  • by mario49,

    mario49 mario49 Apr 10, 2014 12:24 PM in response to akshort
    Community Specialists
    Apr 10, 2014 12:24 PM in response to akshort

    Hello akshort,

     

    Thank you for using Apple Support Communities.

    For more information, take a look at:

     

    Resolve specific iTunes update and restore errors

    http://support.apple.com/kb/ts3694#3014

     

    Resolve communication issues

    Related errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, or 3200. These alerts refer to gs.apple.com, say "There was a problem downloading the software," or say the "device isn't eligible for the requested build."

    Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.

     

     

    Have a nice day,

    Mario