HT202076: Wi-Fi base stations: Setting up and configuring a Wireless Distribution System (802.11b/g)
Learn about Wi-Fi base stations: Setting up and configuring a Wireless Distribution System (802.11b/g)
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Helpful answers
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Apr 14, 2014 6:29 AM in response to nadiaa3240by sterling r,Hey there nadiaa3240,
It sounds like you are unable to connect to your home network from the Airport Express. I understand how frustrating that can be. I would start with these steps from the following article named:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398
- Restart your iOS device.
- Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
- Update your device to the latest version of software.
- Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
If that does not get the Wi-Fi connection going, try these steps from that same article:
Unable to connect to a Wi-Fi network
- Verify that you're attempting to connect to your desired Wi-Fi network.
- Make sure you're entering your Wi-Fi password correctly. Passwords may be case sensitive and may contain numbers or special characters.
- Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
- previously connected Wi-Fi networks and passwords
- recently used Bluetooth accessories
- VPN and APN settings
Thank you for using Apple Support Communities.
Take care,
Sterling
