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Karinfromab

Q: I tried again later several times and am afraid the rental period will expire and will not be able to watch the movie. The system also does not allow me to re-purchase the movie.

I've rentented a movie and would like to watch it. Consistently I receive the message "an error occured loading this contnt ...try again later". I've tried over a long period several times but always receive the same message. Also, I tried to re-purchase the movie but the system does not allow this. It just confirms "you have already rented this movie". any suggestions. Can't I just cancel the rental since I have not even fully streamed the movie/

Apple TV, iOS 7.1

Posted on Apr 12, 2014 6:39 PM

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Q: I tried again later several times and am afraid the rental period will expire and will not be able to watch the movie. The system ... more

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  • by vazandrew,

    vazandrew vazandrew Apr 12, 2014 6:57 PM in response to Karinfromab
    Level 6 (19,023 points)
    Apple TV
    Apr 12, 2014 6:57 PM in response to Karinfromab

    Likely network related

     

    What is your current connection, use speedtest

     

    Go to istumbler or netstumbler to get a report of the network, look for signal strength and noise

     

    If on wifi try Ethernet

     

    Make sure DNS is set to automatic (settings - general - network)