HT204266: Use the App Store on your iOS devices, Apple TV, or computer
Learn about Use the App Store on your iOS devices, Apple TV, or computer
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Apr 13, 2014 5:13 PM in response to kunyuby Ralph Landry1,In general, all sales are final.
Some have been able to plead their case successfully with the support staff for the stores, all one group, at http://www.apple.com/emea/support/itunes/contact.html