HT203213: iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
Learn about iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
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Helpful answers
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Apr 13, 2014 7:31 PM in response to candy13by Ocean20,Well you are going to have to give us more information about the problems you are having. You say that you cannot make calls. The making of calls is a carrier function. When you telephoned your carrier what did they say?
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Apr 13, 2014 7:35 PM in response to Ocean20by candy13,well i can use my phone cause is in recovery mode and i try to hook it up to my computer it says "error occur"
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Apr 13, 2014 7:36 PM in response to candy13by Ocean20,Recovery Mode
Put the phone into recovery mode and restore it from backup. To do that, follow these instructions:
1. Connect the iPhone's USB cable to your computer, but not your iPhone.
2. Turn your iPhone off. If the phone won't turn off in the traditional manner, just keep holding the buttons until the screen goes dark.
3. Once you've turned the device off, press the home button on the face of the device and plug in the USB cable to the device's dock connector.
4. When it turns on, keep pressing the home button until the iTunes logo appears on the screen.
5. You'll know the phone is now in recovery mode because a window in iTunes will tell you.
6. You can then start the restore process by clicking the "Restore" button in the iTunes window.