HT203808: If you see an "Incorrect Apple ID or Password" alert when you set up iCloud in the Setup Assistant

Learn about If you see an "Incorrect Apple ID or Password" alert when you set up iCloud in the Setup Assistant
Thomas Sobieck
Level 1 (0 points)

Q: I have changed companies and my Icloud account ID needs to be changed and I am lost.  How do I unscrew it???

How do I change my I cloud ID to match my Apple ID?

iPhone 4S, iOS 7.1

Posted on Apr 15, 2014 7:49 PM

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Thomas Sobieck

Q: I have changed companies and my Icloud account ID needs to be changed and I am lost.  How do I unscrew it???

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  • by gail from maine,

    gail from maine gail from maine Apr 15, 2014 7:53 PM in response to Thomas Sobieck
    Level 7 (26,134 points)
    iCloud
    Apr 15, 2014 7:53 PM in response to Thomas Sobieck

    Hi Thomas,

     

    You will need to do the following:

     

    1.     Sign onto Manage your Apple ID and change your Apple ID back to the old ID that is currently still signed onto iCloud (this is temporary - do not verify it, do not change the password): Apple - My Apple ID

     

    2.     Go to Settings>iCloud, scroll to the bottom of the screen and click on Delete to delete the old iCloud account - use your current password when asked, then follow prompts to complete the deletion

     

    3.     Go back into Manage your Apple ID and change your ID back to the new one (you may have to verify it again)

     

    4.     Go back into Settings>iCloud and sign on with the new ID

     

    Cheers,

     

    GB