HT201659: Use Restrictions in iTunes on your Mac or PC

Learn about Use Restrictions in iTunes on your Mac or PC
Ronald Norris
Level 1 (0 points)

Q: How do I reset security questions if I don't remember the answers

How do I reset security questions if forgot the answers

iPhone 4S, iOS 7.1

Posted on Apr 17, 2014 2:27 AM

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Ronald Norris

Q: How do I reset security questions if I don't remember the answers

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  • by King_Penguin,

    King_Penguin King_Penguin Apr 17, 2014 3:35 AM in response to Ronald Norris
    Level 10 (132,883 points)
    iTunes
    Apr 17, 2014 3:35 AM in response to Ronald Norris

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312

     

    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.

     

    Contacting Apple about account security : http://support.apple.com/kb/HT5699

     

    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use