HT203167: If you see an exclamation point next to your items in iTunes
Learn about If you see an exclamation point next to your items in iTunes
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Helpful answers
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Apr 17, 2014 7:25 AM in response to dkaiserby King_Penguin,Whether you can redownload TV programmes (and/or music or films) depends upon what country that you are in (and whether they are still in your country's store), they can't be redownloaded in all countries. If you haven't got copies of them on your backup of your downloads/library then what you can redownload will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage
If those TV programmes show there but don't have the cloud symbol against then do you still have them listed in the TV Shows part of your library ? If you do then delete them form there and they should get the cloud symbol in Purchased for redownloading
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Apr 17, 2014 8:06 AM in response to King_Penguinby dkaiser,Thank you for your quick reply from the UK.
Looks Like I'm out of luck. They do not appear in your suggest back-up library.
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Apr 17, 2014 8:59 AM in response to dkaiserby King_Penguin,Do any TV programmes show there ? If they and that series is still in your country's store then you could check to see if it's hidden : http://support.apple.com/kb/HT4919 (if you've changed countries since buying it then
If TV programmes don't show there (and it's still in your store and you haven't changed countries since buying it) then you could try contacting iTunes Support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Apr 17, 2014 9:58 AM in response to King_Penguinby dkaiser,On thx
I will put in a request to Apple to see if they will allow me the re-download.
