iclouduser

Q: How can I remove iBooks & Maps from the dock??

Seriously, this is ridiculous. Why won't iBooks & Maps just stay gone. Problem only started after upgrading to Maverick. I've tried a lot of stuff, nothing works. I use my laptop for work and only keep work related programs in the dock, so this is important to me.

 

Here's what I've tried so far.

-Remove from dock option when app is open

-Remove from dock option when app is closed

-Remove plist file from library and moved to desktop. Then restarted and removed all unwanted programs, including ibooks & maps.

 

After each of the above tasks I restarted my machine and iBooks & Maps are back again. Its like a bad memory that won't go away. I have been reading online, it seems a lot of people have the exact problem with these 2 programs after upgrading to Maverick. Does Apple have a solution?

 

Will someone please help. Thanks.

MacBook Air, OS X Mavericks (10.9.2)

Posted on Apr 16, 2014 10:15 AM

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Q: How can I remove iBooks & Maps from the dock??

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  • by dwb,

    dwb dwb Apr 16, 2014 11:21 AM in response to iclouduser
    Level 7 (24,152 points)
    Notebooks
    Apr 16, 2014 11:21 AM in response to iclouduser

    With few exceptions an app's icon will appear in the Dock when it is running. To remove an App, with it quit, drag it about 3 inches from the Dock. You'll see a poof of smoke appear under the cursor. Release the mouse button at this point.

     

    If that fails, your Dock's plist is corrupt. delete and try again.

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 16, 2014 12:55 PM in response to iclouduser
    Level 10 (207,963 points)
    Applications
    Apr 16, 2014 12:55 PM in response to iclouduser
    Triple-click anywhere in the line below on this page to select it:
    ~/Library/Preferences/com.apple.dock.plist

    Right-click or control-click the highlighted line and select
       
    Services Show Info in Finder (or just Show Info)
      
    from the contextual menu.* An Info dialog should open.
    • Does the dialog show "You can read and write" in the Sharing & Permissions section?
    • In the General section, is the box labeled Locked checked?
    • What is the Modified date?
    If you don't have read and write access to the item, change the settings as directed here. Note, however, that if one file has wrong access settings, most likely others do as well. If the item is locked, unlock it.
       
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above.
  • by iclouduser,

    iclouduser iclouduser Apr 16, 2014 1:56 PM in response to dwb
    Level 1 (0 points)
    Apr 16, 2014 1:56 PM in response to dwb

    DWB thanks for your comments.

     

    Dragging the icon and waiting for the smoke is the same as remove from dock option, but I gave it a shot anyways. Unfortunately after restarting, these 2 are back again.

  • by iclouduser,

    iclouduser iclouduser Apr 16, 2014 2:02 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 16, 2014 2:02 PM in response to Linc Davis

    Linc thanks for your feedback. I'm not technically proficient so couldnt understand your instructions, but I guess you want me to share the info thats available when you right click a file and choose "Get Info".

     

    Here's the info you needed on the plist file.

    Sharing - read & write is there

    General - locked bix is not checked

    Modified & created date is the same - It shows April 17, 2012 (that's 2 years ago, how is that possible)

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Apr 16, 2014 2:16 PM in response to iclouduser
    Level 10 (207,963 points)
    Applications
    Apr 16, 2014 2:16 PM in response to iclouduser

    Back up all data.

    Select that same line again, and this time select

    Services Reveal in Finder (or just Reveal)

    from the contextual menu. A folder should open with an item selected. Move the selected item to the Trash. Log out or restart the computer, empty the Trash, and test. You will need to recreate your Dock settings.

  • by iclouduser,

    iclouduser iclouduser Apr 16, 2014 2:54 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 16, 2014 2:54 PM in response to Linc Davis

    Linc, appreciate you involvement. Just to confirm

     

    I know the location of the plist file. So you are basically asking me to drag the file titled "com.apple.dock.plist" to the trash (I'll copy it to a usb drive first).

     

    Then restart.

     

    Then empty trash (or do you need me to empty the trash before I restart?)

  • by Linc Davis,

    Linc Davis Linc Davis Apr 16, 2014 3:42 PM in response to iclouduser
    Level 10 (207,963 points)
    Applications
    Apr 16, 2014 3:42 PM in response to iclouduser

    Empty the Trash after you log out or restart.

  • by iclouduser,

    iclouduser iclouduser Apr 16, 2014 4:10 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 16, 2014 4:10 PM in response to Linc Davis

    FYI there were 2 files withe the same name but one was .lockfile. I only removed the plist file & not the lockfile. That did not work.

     

    After restarting I emtied trash then removed all icons i didn't want from the dock.

    Then restarted again, everything i removed did not come back with eth exception of iBooks & Maps.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 16, 2014 4:19 PM in response to iclouduser
    Level 10 (207,963 points)
    Applications
    Apr 16, 2014 4:19 PM in response to iclouduser

    What is the Modified date now? Are you sure those two apps aren't running? When they are, you can't remove their icons from the Dock.

  • by iclouduser,

    iclouduser iclouduser Apr 16, 2014 4:28 PM in response to Linc Davis
    Level 1 (0 points)
    Apr 16, 2014 4:28 PM in response to Linc Davis

    Modified date is "today" (current). Both apps were closed at all times.

  • by Linc Davis,

    Linc Davis Linc Davis Apr 16, 2014 5:06 PM in response to iclouduser
    Level 10 (207,963 points)
    Applications
    Apr 16, 2014 5:06 PM in response to iclouduser

    Please verify that you tried the following steps without success.

     

    Launch the app. Right-click or control-click the Dock icon. From the popup menu, select Options and uncheck Keep in Dock. Quit the app.

  • by iclouduser,

    iclouduser iclouduser Apr 17, 2014 10:03 AM in response to Linc Davis
    Level 1 (0 points)
    Apr 17, 2014 10:03 AM in response to Linc Davis

    Yes this has been tried before. I also attempted it again to make sure. Its the same problem, it gets removed from the dock, but after restart its back again. Its these 2 apps that have this problem.

     

    I have been checking online, noone knows how to fix this, its quite eveident this is a bug in Maverick. I wonder how long Apple will continue to ignore this issue. Thankfully people like you make an effort to help. 

  • by dwb,

    dwb dwb Apr 17, 2014 10:14 AM in response to iclouduser
    Level 7 (24,152 points)
    Notebooks
    Apr 17, 2014 10:14 AM in response to iclouduser

    iclouduser wrote:

     

    I have been checking online, noone knows how to fix this, its quite eveident this is a bug in Maverick.

     

    I don't think so. I spent a goodly amount of time here and I work in the field. Never seen this error except with you. I strongly suspect your installation is munged in some way. Create a new account, edit its Dock, log out and back in. What happens?

  • by Linc Davis,

    Linc Davis Linc Davis Apr 17, 2014 10:37 AM in response to iclouduser
    Level 10 (207,963 points)
    Applications
    Apr 17, 2014 10:37 AM in response to iclouduser

    Please read this whole message before doing anything.

     

    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

     

    Step 1

     

    The purpose of this step is to determine whether the problem is localized to your user account.

     

    In the Users & Groups preference pane, create a new account in which to test, and delete it, including its home folder, after testing.

     

    Step 2

     

    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

     

    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

       

    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.

     

    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

     

    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

     

    Test while in safe mode. Same problem?

     

    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

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