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sharon121269

Q: hi guys, have lost the menu on my apple tv, only gives me computer and settings, its onlu 5 months old, can anyone help me please

hi guys, have lost the menu on my apple tv, only gives me computer and settings, its onlu 5 months old, can anyone help me please??

AppleTV 2

Posted on Apr 9, 2014 4:09 AM

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Q: hi guys, have lost the menu on my apple tv, only gives me computer and settings, its onlu 5 months old, can anyone help me please

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  • by diesel vdub,

    diesel vdub diesel vdub Apr 9, 2014 7:06 AM in response to sharon121269
    Level 7 (22,030 points)
    Apr 9, 2014 7:06 AM in response to sharon121269

    That would indicate a network connectivity issue.

  • by touchyB,

    touchyB touchyB Apr 18, 2014 8:36 AM in response to sharon121269
    Level 1 (0 points)
    Apr 18, 2014 8:36 AM in response to sharon121269

    I called Apple support, no support. Called my Internet support, no support. If your Apple TV is connected up to your Internet via wireless...... hard wire to your Internet turn it on and poof it connects.  Disconnect the hard wire from your Internet and it still will work. For what ever reason my wireless was not cutting it for updating the time and date which seems to be really important to Apple TV.

    Good luck