Jcobags

Q: My ipad doesn't seem to make a sound when it is closed or in sleep mode to let me know there is an imessage until you see it on the screen that someone has imessaged.  When you're taking it makes the swoosh sound, just not when it's in sleep mode.  Help

Am having some problems with the sounds on my ipad, specifically my imessage notification sound when your ipad is in sleep mode and someone is messaging you.  It seems to work with the swoosh sounds when you are actively messaging back and forth, but as soon as I close my ipad up and is locked or in sleep mode, I don't know anyone is messaging me until I look at my ipad.  I've tried a few things.. But nothing has worked so far....Please help!

Posted on Apr 17, 2014 2:51 PM

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Q: My ipad doesn't seem to make a sound when it is closed or in sleep mode to let me know there is an imessage until you see it on th ... more

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  • by jeremy_v,

    jeremy_v jeremy_v Apr 19, 2014 1:37 PM in response to Jcobags
    Community Specialists
    Apr 19, 2014 1:37 PM in response to Jcobags

    Hi Jcobags,

     

    Thanks for visiting Apple Support Communities.

     

    If you do not hear notification sounds when your iPad is locked, make sure it is not in silent mode:

    Set your device to silent mode

    • iPad: Press and hold the bottom end of the Volume button.
      To mute only notifications, alerts, and sound effects, slide the Side Switch down.

    Additionally, check to make sure that Do Not Disturb mode is not turned on:

    From:

     

    iOS: Understanding sounds, ringtones, and alerts

    http://support.apple.com/kb/HT5800

     

    If your settings are correct, but you don't hear sound, see this article for troubleshooting tips that apply to the iPad as well:

     

    iPhone: No sound or distorted sound from speaker

    http://support.apple.com/kb/ts5180

     

    All the best,

     

    Jeremy

  • by Texas Mac Man,

    Texas Mac Man Texas Mac Man Apr 19, 2014 1:39 PM in response to Jcobags
    Level 8 (46,611 points)
    Apr 19, 2014 1:39 PM in response to Jcobags

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430

     

    Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.

     

    If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.

     

    iPhone: No sound or distorted sound from speaker

    http://support.apple.com/kb/ts5180

     

    iPhone: Can’t hear through the receiver or speakers

    http://support.apple.com/kb/ts1630

     

    http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/

     

    To solve some sound problems, just follow these simple steps

    1. Go to Settings

    2. Tap on General

    3. Tap on Reset

    4. Tap on Reset All Settings

     

    What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.

     

     

     Cheers, Tom