mcdeezy

Q: Problem with my ipod nano 7th Gen.

My ipod nano 7th gen has a white screen with do not disconnect displayed and dont sign flashing. Restoring by holding off switch and home button doesnt work. It also will not connect to itunes. Operating windows 8 What to do?

iPod nano

Posted on Apr 17, 2014 2:21 PM

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Q: Problem with my ipod nano 7th Gen.

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  • by jeremy_v,

    jeremy_v jeremy_v Apr 19, 2014 2:01 PM in response to mcdeezy
    Community Specialists
    Apr 19, 2014 2:01 PM in response to mcdeezy

    Hi mcdeezy,

     

    Thanks for visiting Apple Support Communities.

     

    It sounds like your iPod nano needs to be restored, but it is not being recognized by iTunes. You may find the suggestions in the article below helpful. See the section called "iPod not recognized by iTunes or computer" first:

     

    iPod nano (7th generation): Hardware troubleshooting

    http://support.apple.com/kb/TS4433

     

    All the best,

     

    Jeremy