HT203512: iCloud: Account troubleshooting
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Q: My son has forgotten his iCloud password and has also forgotten the e-mail address he set it up on. Any ideas how to resolve this ... My son has forgotten his iCloud password and has also forgotten the e-mail address he set it up on. Any ideas how to resolve this and gain access to his account again more
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Apr 20, 2014 2:09 AM in response to MBimagingby AnaMusic,See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...