sora2522
Level 1 (0 points)

Q: Text Notification Not Going Away

iPhone 4S, iOS 7.1. I accidentally deleted one of my text conversations, but I texted my friend right back after. My phone was doing this strange thing where it wouldn't keep the new texts though, so I turned off the phone and turned it back on. It finally retained the new texts after that, but it still said there were 6 new texts (presumably the ghost texts that never saved). I looked up help, and done the whole close out of the app and restart the phone thing, but it didn't help me. Any suggestions?

iPhone 4S, iOS 7.1

Posted on Apr 20, 2014 7:35 PM

by Robbieeeee,Solvedanswer
Robbieeeee Robbieeeee
Level 1 (54 points)
A:

i have got some more information based on what you told me before. i hope this works.

 

To resolve issues with sending and receiving iMessages, follow these steps first

Check iMessage system status for current service issues.

Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more abouttroubleshooting iMessage registration if the phone number or Apple ID isn't available for use.

Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.

iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.

Restart your device.

Tap Settings > General > Reset > Reset Network Settings on your iPhone.

If you are still unable to send or receive an iMessage, follow these steps

Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.

Verify that the contact you are attempting to send a message to is registered with iMessage.

If the issue occurs with a specific contact or contacts, back up orforward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.

If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.

Back up and restore your device as new.

Posted on Apr 20, 2014 8:29 PM

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sora2522

Q: Text Notification Not Going Away

  • All replies
  • Helpful answers

  • by Robbieeeee,

    Robbieeeee Robbieeeee Apr 20, 2014 7:39 PM in response to sora2522
    Level 1 (54 points)
    Apr 20, 2014 7:39 PM in response to sora2522

    Really depends on what phone that your freind has.. If they have got a nother iPhone then ill explain more.

  • by sora2522,

    sora2522 sora2522 Apr 20, 2014 7:41 PM in response to Robbieeeee
    Level 1 (0 points)
    Apr 20, 2014 7:41 PM in response to Robbieeeee

    They do. It's iMessage.

  • by Robbieeeee,Helpful

    Robbieeeee Robbieeeee Apr 20, 2014 8:08 PM in response to sora2522
    Level 1 (54 points)
    Apr 20, 2014 8:08 PM in response to sora2522

    Well, iMessage on IOS 7 has been reported to have some issue's. You could try these's tips to fix.

     

    ( Hard Reset )

     

    Do these steps for the hard reset.

    1. Press an hold the home an Power/lock button at the same time.
    2. Your Phone will shut off and go to a black screen. But keep holding them in.
    3. When you see the apple logo come up on your phone, Then you may let go of the buttons.

       Phone should be fixed.

     

    If that doesn't work please let me know. Ill tell you some more information on little Fix's.

  • by sora2522,

    sora2522 sora2522 Apr 20, 2014 8:09 PM in response to Robbieeeee
    Level 1 (0 points)
    Apr 20, 2014 8:09 PM in response to Robbieeeee

    The hard reset wipes off the data though, right? Is there anything else I could possibly do before I resort to that?

  • by Robbieeeee,Helpful

    Robbieeeee Robbieeeee Apr 20, 2014 8:11 PM in response to sora2522
    Level 1 (54 points)
    Apr 20, 2014 8:11 PM in response to sora2522

    Nope, the hard reset doesn't take anything off your Phone. Just reboots it with no issuse's.

     

    Plus your talking about a Full restore. ( system resotre )

                                                          

                                                            ^ that take's the stuff off your Phone ^

  • by sora2522,

    sora2522 sora2522 Apr 20, 2014 8:23 PM in response to Robbieeeee
    Level 1 (0 points)
    Apr 20, 2014 8:23 PM in response to Robbieeeee

    Ooh okay. Well, I did the hard reset, but it didn't work for me; notifications are still there taunting me...

  • by Robbieeeee,

    Robbieeeee Robbieeeee Apr 20, 2014 8:25 PM in response to sora2522
    Level 1 (54 points)
    Apr 20, 2014 8:25 PM in response to sora2522

    Sorry about that Fall out not working. Please give me more intformation about this trouble that you are having? so i can have a better look into it for you.

  • by Robbieeeee,Solvedanswer

    Robbieeeee Robbieeeee Apr 20, 2014 8:29 PM in response to sora2522
    Level 1 (54 points)
    Apr 20, 2014 8:29 PM in response to sora2522

    i have got some more information based on what you told me before. i hope this works.

     

    To resolve issues with sending and receiving iMessages, follow these steps first

    Check iMessage system status for current service issues.

    Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more abouttroubleshooting iMessage registration if the phone number or Apple ID isn't available for use.

    Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.

    iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.

    Restart your device.

    Tap Settings > General > Reset > Reset Network Settings on your iPhone.

    If you are still unable to send or receive an iMessage, follow these steps

    Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.

    Verify that the contact you are attempting to send a message to is registered with iMessage.

    If the issue occurs with a specific contact or contacts, back up orforward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.

    If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.

    Back up and restore your device as new.

  • by sora2522,

    sora2522 sora2522 Apr 20, 2014 8:31 PM in response to Robbieeeee
    Level 1 (0 points)
    Apr 20, 2014 8:31 PM in response to Robbieeeee

    This is what happened:

     

    • I accidentally deleted my friend's txt convo
    • I txted him a little bit after that
    • He txted back and we talked like normal. This is when the txt notifications began to show up and not go away. He has his read receipts on, and those weren't sending either. Eventually, I checked the conversation and the texts deleted themselves again, but with the notifications still there.
    • I restarted the phone (turned it off, then back on again, with the power button), and the txts didn't delete and I got the read receipts
    • There are still "6 new texts" notifiations showing. Only on the text app button, not in the activity center.

     

    Let me know if you need any more information

  • by Robbieeeee,

    Robbieeeee Robbieeeee Apr 20, 2014 8:32 PM in response to sora2522
    Level 1 (54 points)
    Apr 20, 2014 8:32 PM in response to sora2522

    Please try this....

     

    To resolve issues with sending and receiving iMessages, follow these steps first

    1. Check iMessage system status for current service issues.
    2. Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more abouttroubleshooting iMessage registration if the phone number or Apple ID isn't available for use.
    3. Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.
    4. iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.
    5. Restart your device.
    6. Tap Settings > General > Reset > Reset Network Settings on your iPhone.

    If you are still unable to send or receive an iMessage, follow these steps

    1. Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
    2. Verify that the contact you are attempting to send a message to is registered with iMessage.
    3. If the issue occurs with a specific contact or contacts, back uporforward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
    4. If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
    5. Back up and restore your device as new.

  • by sora2522,

    sora2522 sora2522 Apr 20, 2014 8:45 PM in response to Robbieeeee
    Level 1 (0 points)
    Apr 20, 2014 8:45 PM in response to Robbieeeee

    Oh, uh. SOMETHING worked, because I don't have the notifications anymore. Thank you so much for the help!

  • by Robbieeeee,

    Robbieeeee Robbieeeee Apr 20, 2014 8:52 PM in response to sora2522
    Level 1 (54 points)
    Apr 20, 2014 8:52 PM in response to sora2522

    need anything else?

  • by sora2522,

    sora2522 sora2522 Apr 20, 2014 8:54 PM in response to Robbieeeee
    Level 1 (0 points)
    Apr 20, 2014 8:54 PM in response to Robbieeeee

    Nope! Thank you!