You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

how to remove highlighted word ads on web pages. Tried everything

Hi everyone. Haviing a problem with highlighted words ads on web pages. Tried everything. Went safari / preferences / extensions. Removed everything. The problem remains. Can anyone help me on this one?

MacBook Pro

Posted on Apr 20, 2014 8:17 AM

Reply
3 replies
Sort By: 

Apr 21, 2014 3:15 AM in response to pennbank

you may have Genieo installed

see

http://www.genieo.com/faq/#q20


Note that, if Genieo is installed, using the recommendations that Genieo themselves provide on that page will not remove it. They cannot be trusted, and their uninstaller is known not to remove everything. Proper Genieo removal instructions can be found in my Adware Removal Guide.


I don't believe this is a Genieo problem, though. Genieo usually just hijacks the search engine. It doesn't cause the random underlined words that cause ads to pop up. That's going to be caused by some other adware, probably also described in my Adware Removal Guide.


(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.)

Reply

how to remove highlighted word ads on web pages. Tried everything

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.