seisleitner

Q: I try to open a fotostream on icloud from a friend. It did not work

Hi All,

 

Trying to open a fotostream on icloud. When I click on the bottom of the e-mail it askes me to subscribe and then to go on the name of the album.

 

I istalled icloud already. But I cannot open the fotostream.

 

What have I done wrong?

 

Please help me.

 

Susan

MacBook Pro (15-inch Late 2011)

Posted on Apr 21, 2014 3:59 AM

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Q: I try to open a fotostream on icloud from a friend. It did not work

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  • by judysings,

    judysings judysings Apr 23, 2014 7:35 AM in response to seisleitner
    Community Specialists
    Apr 23, 2014 7:35 AM in response to seisleitner

    Hi seisleitner,

     

    Welcome to the Support Communities!  Let's see if we can figure this out together.  What photo application are you using on your Mac ... iPhoto or Aperture?   What happened when you clicked on the subscribe button for the album you were invited to?  Did you get an error message? 

     

    Photostream needs to be enabled in iCloud (in the System Preferences) and in the photo application you are using. 

     

    Please review the setup information below one more time.  Share this information with your friend to make sure the issue isn't on his or her end.  He or she may need to re-send the invitation to you.

     

    iCloud: My Photo Stream FAQ

    http://support.apple.com/kb/ht4486

     

    How do I turn on My Photo Stream?

    After your devices are up-to-date and you have set up your iCloud account, it’s easy to turn on My Photo Stream on any of your devices:

    • iOS devices: Go to Settings > iCloud > Photos (Photo Stream in iOS 6), then turn on My Photo Stream.
    • Mac: Go to System Preferences > iCloud, then select the checkbox for Photos (or Photo Stream). Click the Options button and verify that the My Photo Stream checkbox is selected. Open the application you want to use with Photo Stream (iPhoto or Aperture) and confirm that My Photo Stream is turned on in that application. You can also adjust your My Photo Stream settings in iPhoto or Aperture Preferences.

     

     


    How do I view My Photo Stream?

    • iPhone, iPad or iPod touch: Your photos will appear in the My Photo Stream album in the Photos app. If you're using iOS, you can find your photos by tapping the Photo Stream tab, then tapping the My Photo Stream album. In iOS 5, your photos are in the Photo Stream album.
    • Mac: Your photos appear in the Shared albums section under iCloud in iPhoto 9.5 or Aperture 3.5. In earlier support versions of iPhoto and Aperture, your photos appear in the Photo Stream section. In iPhoto 9.4 or later or in Aperture 3.4 or later, open the My Photo Stream album.

     

     

    Even if you didn't have your preferred photo application setup for Photo Stream, you should still have been able to view this shared stream on the internet:

     

    View a shared stream on the web - iCloud Help

    http://help.apple.com/icloud/#/mm5669f3a5

    View a shared stream on the web

    1. Click the link for the shared stream in the invitation email you receive.
    2. On the webpage, click any photo or video to view it larger.
    3. Do any of the following:
      • Click the Play button below the photo or video to view a slideshow of everything in the shared stream.
      • Click the forward and back arrows to go through the photos or videos manually.
      • Click the Download button (the downward-pointing arrow) in the lower-right corner to download a photo.
      • Click the double arrows in the lower-right corner to view the photo or video full screen.

     

    Here are some troubleshooting steps that you and your friend can try to resolve this issue:

     

    iCloud: Troubleshooting iCloud Photo Sharing and Shared Photo Streams

    http://support.apple.com/kb/TS4379

     

    Cheers,

     

     

    - Judy