HT204152: Frequently asked questions about two-step verification for Apple ID
Learn about Frequently asked questions about two-step verification for Apple ID
Q: Have been trying to reset my apple security question with my hp laptop but is not showing me reset security, which laptop system i ... more
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Apr 22, 2014 12:12 PMby jason269,Hello, myhor.
Thank you for visiting Apple Support Communities.
If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue. Be sure to check your email spam folder and attempt on multiple web browsers.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
Jason H.
