HT203528: Get help using iCloud Mail
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Apr 22, 2014 2:44 PM in response to emmielou73by randers4,Contact Apple for assistance by going to https://expresslane.apple.com, then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions. Or, contact the Apple account security team: http://support.apple.com/kb/HT5699.