HT201442: If you see Error 3194, Error 17, or 'This device isn't eligible for the requested build' in iTunes

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ajmartine

Q: My Ipad needs to restore and my PowerPC with OSX 10.5.8 can't

My Ipad needs to restore and my PowerPC with OSX 10.5.8 can't

PowerMac, Mac OS X (10.5.8)

Posted on Apr 23, 2014 5:37 PM

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Q: My Ipad needs to restore and my PowerPC with OSX 10.5.8 can't

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  • by Demo,

    Demo Demo Apr 23, 2014 5:51 PM in response to ajmartine
    Level 10 (95,665 points)
    iPad
    Apr 23, 2014 5:51 PM in response to ajmartine

    That's correct. You need to upgrade the OS on your Mac if you can, or you need to use a Mac that is running 10.6.8 so that you can restore your iPad. There is no other way around it. You could make an appointment and an Apple Store and ask for their help, but you will not be able to backup your iPad so you will lose everything and have to start all over again.