HT204022: Delete photos from My Photo Stream

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Vijayendranr

Q: iCloud sync on Windows 7

I deleted photos from the photostream folder on my windows 7 icloud version 3.1 but I still see the photos on my iphone and ipad. Is it a problem with sync ?

 

Thanks for any help.


Vijay

Windows 7

Posted on Apr 22, 2014 8:27 AM

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Q: iCloud sync on Windows 7

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  • by sheila_m.,

    sheila_m. sheila_m. Apr 24, 2014 8:51 AM in response to Vijayendranr
    Community Specialists
    Apr 24, 2014 8:51 AM in response to Vijayendranr

    Hello Vijayendranr,

     

    Thank you for the details of the issue you are experiencing with My Photo Stream.  It sounds like you deleted some photos from your My Photo Stream folder on your PC, but the photos remain on your iPad and iPhone.  I have a couple of suggestions to get this resolved.

     

    First, I recommend quitting and relaunching the Photos app on your iPhone and iPad.  Use these steps:

    1. Double-click the Home button.
    2. Swipe left or right until you have located the app you wish to close.
    3. Swipe the app's preview up to close it.

    iOS: Force an app to close

    http://support.apple.com/kb/ht5137

     

    If you’re still not seeing the updated Photo Stream on your iPad and iPhone, I recommend the following steps:

    I see different photos in My Photo Stream on each of my devices.

    Your device will keep up to 1000 photos, even if they are older than 30 days. Photos older than 30 days are removed from the iCloud server, so all devices may not have the same photos, depending on when you enabled My Photo Stream.

    If you prefer to have only the most current photos in My Photo Stream on each of your devices, and delete the older photos:

    • If there are any photos in My Photo Stream that you want to keep, save them to your Camera Roll, then back up your Camera Roll and other data using iCloud or iTunes.
    • Turn My Photo Stream off in Settings > iCloud > Photos (on a device using iOS 6, go to Settings > iCloud > Photo Stream). Confirm that you wish to Delete Photos.
    • Turn My Photo Stream back on. iCloud will automatically push your stored photos to your device.
    • Repeat these steps for each device.

    iCloud: My Photo Stream troubleshooting

    http://support.apple.com/kb/ts3989

     

    Thank you for using Apple Support Communities.

     

    Best,

    Sheila M.