Totara_54

Q: Problem creating a disk image from a folder

I am having a problem creating a disk image from a particular folder.

Every time I try I get an error message"

"Unable to create 'folder name' Operation not supported.

I can create disk images from other folders OK

 

When I looked in the console file there was the following messages:

 

 

4/25/14 8:38:05 AM Disk Utility[1371] Disk Utility started.

 

4/25/14 8:39:00 AM Disk Utility[1371] Creating Image “entertainment.dmg”

 

4/25/14 8:39:01 AM Disk Utility[1371] Initializing…

 

4/25/14 8:39:08 AM Disk Utility[1371] Creating…

 

4/25/14 8:39:11 AM com.apple.KernelEventAgent[35] KernelEventAgent: sysctl_queryfs: No such file or directory

4/25/14 8:39:13 AM Disk Utility[1371] Copying…

 

4/25/14 9:09:47 AM copy-helper[1401] bomCopierFileCopyError:/Volumes/entertainment/Library/Application Support/iDVD/Installed Themes/iDVD 3/000_Theater.theme/Contents/Resources/BackButton.Media.pox, error 45

 

4/25/14 9:09:47 AM [0x0-0xb00b0].com.apple.DiskUtility[1371] 2014-04-25 09:09:47.802 copy-helper[1401:10b] bomCopierFileCopyError:/Volumes/entertainment/Library/Application Support/iDVD/Installed Themes/iDVD 3/000_Theater.theme/Contents/Resources/BackButton.Media.pox, error 45

4/25/14 9:09:47 AM copy-helper[1401] Error 45 (Operation not supported) encountered copying "/Users/entertainment/Volumes/entertainment/Library/Application Support/iDVD/Installed Themes/iDVD 3/000_Theater.theme/Contents/Resources/BackButton.Media.pox" (canceling)

4/25/14 9:09:47 AM [0x0-0xb00b0].com.apple.DiskUtility[1371] 2014-04-25 09:09:47.803 copy-helper[1401:10b] Error 45 (Operation not supported) encountered copying "/Users/entertainment/Volumes/entertainment/Library/Application Support/iDVD/Installed Themes/iDVD 3/000_Theater.theme/Contents/Resources/BackButton.Media.pox" (canceling)

4/25/14 9:09:48 AM Disk Utility[1371] could not access /Volumes/entertainment/Library/Application Support/iDVD/Installed Themes/iDVD 3/000_Theater.theme/Contents/Resources/BackButton.Media.pox - Operation not supported

 

4/25/14 9:09:48 AM Disk Utility[1371] Finishing…

 

4/25/14 9:15:54 AM Disk Utility[1371] Unable to create “entertainment”. (Operation not supported)

 

4/25/14 9:15:54 AM Disk Utility[1371] Unable to create “entertainment”. (Operation not supported)

 

 

There seems to be a problem with the file 000_Theatre.theme

When I use Finder try to copy this file to the same volume the disk image was being created on it copies OK.

I also checked the permissions of the file and they appear OK.

 

Any help with this appreciated.  The volume this file is on is dying, Disk Utilities reports Volume is faulty and cannot be repaired.

 

Totara_54

iMac, Mac OS X (10.5.8)

Posted on Apr 24, 2014 8:50 PM

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Q: Problem creating a disk image from a folder

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  • by BDAqua,Helpful

    BDAqua BDAqua Apr 24, 2014 10:03 PM in response to Totara_54
    Level 10 (123,855 points)
    Apr 24, 2014 10:03 PM in response to Totara_54

    No such file or directory

    Seems to indicate eiither Disc corruption or  maybe trying to create the dmg in the wrong place.

     

    Could be many things, we should start with this...

     

    "Try Disk Utility

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*

    3. Click the First Aid tab.

    4. Select your Mac OS X volume.

    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."

     

    http://docs.info.apple.com/article.html?artnum=106214

     

    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.

     

    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)

     

    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • by Totara_54,

    Totara_54 Totara_54 Apr 25, 2014 6:52 PM in response to BDAqua
    Level 1 (0 points)
    Apr 25, 2014 6:52 PM in response to BDAqua

    About 2 week ago I tried Disk Repair from the Install Disk and had the result

    " disk can not be repaired".  I was in the process of copying a much data as possible before erasing the volume when I ran into the problem above.

     

    Tried the procedure you have suggested yesterday and Disk Repair ran successfully.

    So did Repair disk permissions however there were around 1400 permissions that needed repair and about 50 had the message "......would not be repaired"

     

    Given that I had two different results from Disk Repair I ran it again a couple of times.  Both times it ran successfully.  I also ran the repair permissions two more times. It appears the permissions are not actually being repaired because each time I ran "Repair disk permissions" I got a very similar list of permission errors.  I have not compared exactly but similar length of list.

     

    I also tried using Finder to copy the folder I am having problems with to another volume and then to make a disk image from the copy.  The first time it copied OK but would not create a disk image.  The second time creating the disk image was successful.

     

    It seems like there is something wrong with the disk.  I am not sure if erasing it will be enough or would it be better to completely replace it?

  • by BDAqua,Helpful

    BDAqua BDAqua Apr 25, 2014 7:12 PM in response to Totara_54
    Level 10 (123,855 points)
    Apr 25, 2014 7:12 PM in response to Totara_54

    You can ignore the repeated ones on a 2nd Permission Repair, it's just the way Permission Trpair works, or doesn't depending on you you view things, but they should br OK after the 1st run.

     

    Are things working OK now?

  • by Totara_54,

    Totara_54 Totara_54 Apr 26, 2014 5:53 PM in response to BDAqua
    Level 1 (0 points)
    Apr 26, 2014 5:53 PM in response to BDAqua

    The original problem is still there.  When I try to create a disk image of the library folder of the user "Entertainment" I still get an error.  I have found two ways to work around this:

    1) By using finder to copy files to another volume and then creating an image from that volume.

    2) Creating a blank disk image and then using Finder to copy the folder into this blank image.

     

    The original underlying problem, that Disk Utility reported the volume unrepairable has gone away.

     

    I am worried about the very large number of permission errors and whether all the above is a symptom that the disk is dying and should be replaced.

     

    Thanks for taking the time to respond.

  • by BDAqua,

    BDAqua BDAqua Apr 26, 2014 6:41 PM in response to Totara_54
    Level 10 (123,855 points)
    Apr 26, 2014 6:41 PM in response to Totara_54

    I am worried about the very large number of permission errors

    No, that's not it.

     

    I don't know if the Disk is failing or not, nor how close it might be to faailing, but that doesn't sound like the problem either.

  • by Totara_54,

    Totara_54 Totara_54 Apr 29, 2014 3:15 AM in response to BDAqua
    Level 1 (0 points)
    Apr 29, 2014 3:15 AM in response to BDAqua

    Thanks BDAqua

     

    Found this article in support "  Mac OS X: Disk Utility's Repair Disk Permissions messages that you can safely ignore"  http://support.apple.com/kb/TS1448.  Most of the messages I am getting are like the ones listed in the support article.  So I am not so worried about this now. 

     

    Any suggestions as to what to do next to identify what is causing the problem

  • by BDAqua,

    BDAqua BDAqua Apr 29, 2014 10:12 AM in response to Totara_54
    Level 10 (123,855 points)
    Apr 29, 2014 10:12 AM in response to Totara_54

    Are you logged in as that Entertainment user or what?

     

    What is the full path of the Source & Destination of this DMG?

  • by Totara_54,

    Totara_54 Totara_54 Apr 30, 2014 3:55 AM in response to BDAqua
    Level 1 (0 points)
    Apr 30, 2014 3:55 AM in response to BDAqua

    I have tried making the image logged in as 'Entertainment' and logged in as 'root', failed with both users.

     

    Source Kowhai HD\users\entertainment\library

     

    Destination Rimu\

     

    Kowhai HD is the start up volume

    Rimu is an external disk connected via FW400 interface

  • by BDAqua,

    BDAqua BDAqua Apr 30, 2014 2:04 PM in response to Totara_54
    Level 10 (123,855 points)
    Apr 30, 2014 2:04 PM in response to Totara_54

    All I can think of is to do a Get Info on both of those in finder & check the rights.

  • by Totara_54,

    Totara_54 Totara_54 May 2, 2014 9:43 PM in response to BDAqua
    Level 1 (0 points)
    May 2, 2014 9:43 PM in response to BDAqua

    I can not see anything obviously wrong with the sharing and permissions.

     

    On the volume KowhaiHD

    Going down the path from volume to the folder where the problem occurs

     

    Kowhai HD\ the user Entertainment has read only

    Kowhai HD\Users\ the user Entertainment has read only

    Kowhai HD\Users\Entertainment\ the user Entertainment has read write

    Kowhai HD\Users\Entertainment\Library\ the user Entertainment has read write

     

    On the volume Rimu

    Rimu\ the user Entertainment has read write

     

    Also the check box Ignore ownership on this volume is ticked.

  • by BDAqua,

    BDAqua BDAqua May 3, 2014 10:51 AM in response to Totara_54
    Level 10 (123,855 points)
    May 3, 2014 10:51 AM in response to Totara_54

    Might try Carbon Copy Cloner & see if it overcomes the problem, might need an older version, but it can clone a folder to a DMG/Sparseimage....

     

    http://www.bombich.com/software/ccc.html

  • by Totara_54,

    Totara_54 Totara_54 May 6, 2014 3:45 AM in response to BDAqua
    Level 1 (0 points)
    May 6, 2014 3:45 AM in response to BDAqua

    Thanks BDAqua,

     

    I worked around the problem by copying the directory to different volume and then making a Disk Image.

     

    I am still curious about what is causing the problem but do not want to spend any more time investigating. Thanks for your help.

  • by BDAqua,

    BDAqua BDAqua May 6, 2014 9:48 AM in response to Totara_54
    Level 10 (123,855 points)
    May 6, 2014 9:48 AM in response to Totara_54

    It certainly is curious!