HT201262: Try safe mode if your Mac doesn't finish starting up
Learn about Try safe mode if your Mac doesn't finish starting up
-
All replies
-
Helpful answers
-
Apr 22, 2014 11:16 PM in response to Ninjagodby Ninjagod,I found that reconnecting the keyboard and holding esc key makes it boot into normaol mode, but it is start registering shift key as held down.
I have disassembled, cleaned and reassembled the whole thing with not change.
-
Apr 24, 2014 12:52 PM in response to Ninjagodby Eric Root,If you boot normally using the esc ket and go to Mail or some program you can type in, is the shift key still stuck down, for example, do you type in capital letters?
-
Apr 24, 2014 6:46 PM in response to Eric Rootby Ninjagod,Yes, but the keyboard was replaced and all the connectors were cleaned.
-
Apr 25, 2014 8:03 AM in response to Ninjagodby Eric Root,Sounds like the shift key isn't working correctly for some reason.
If you live near an Apple Store, make a Genius Bar appointment to have the computer tested. Supposedly there is no charge for testing.
-
Apr 25, 2014 10:04 AM in response to Eric Rootby Ninjagod,Not the shift key, I've disconnected the keyboard and it still does it. I'm hours away from the nearest apple store.
-
Apr 25, 2014 10:10 AM in response to Ninjagodby andyBall_uk,You've checked nvram boot-args as suggested by the linked article ?. But surely, if you're getting capital letters when typing, there must be some hardware problem.