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Apr 25, 2014 8:32 PM in response to Jerriannhby Jay-Ray,When you go to Settings > Sounds > Ringtones and tap on a ringtone, does it emit a sound then? If so, Go to Settings > Do Not Disturb and make sure it is OFF.
Next steps would be to back up your iPhone, then go to Settings > General > Reset > Reset All Settings.
If the issue continues still, restore the iOS. Last step would be to take it in for service.
Locate a Service location (choose your country in the top right)