HT204617: Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n)

Learn about Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n)
sergioalvarezo

Q: airport utility says "device not found"

My airport express keeps showing an error and says "device not found". I am trying to make a wi-fi network stronger but my airport utility keeps saying device not found.

 

I would like to know what should i do to make my Airport express work and make the old wi-fi network stronger in my house.

 

Thanks

AirPort Express 802.11N (2nd generation)

Posted on Apr 26, 2014 1:36 PM

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Q: airport utility says "device not found"

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  • by Bob Timmons,

    Bob Timmons Bob Timmons Apr 26, 2014 1:43 PM in response to sergioalvarezo
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    Wireless
    Apr 26, 2014 1:43 PM in response to sergioalvarezo

    I am trying to make a wi-fi network stronger but my airport utility keeps saying device not found.

     

     

    What device is providing the current, existing wireless network in your house?

     

    If this is an Apple router, which model might it be?

     

    Are you planning to have the AirPort Express connect to your main router using a wired, Ethernet cable connection?.......or......do you want to the Express to connect to your current network wirelessly?

     

    My airport express keeps showing an error and says "device not found"

    Here, I believe that you are referring to AirPort Utility. Please tell us what version of AirPort Utility that you are using.

     

     

    About AirPort Utility.png

  • by sergioalvarezo,

    sergioalvarezo sergioalvarezo Apr 26, 2014 1:49 PM in response to Bob Timmons
    Level 1 (0 points)
    Apr 26, 2014 1:49 PM in response to Bob Timmons

    The device that provide the wi-fi is a regular modem, (non apple) and I am trying to have the Express connect to the current network wirelessly, the current network is far so I want the Express to be in half way of it.

     

    The airport utility version is 6.3.2

  • by Bob Timmons,

    Bob Timmons Bob Timmons Apr 26, 2014 1:56 PM in response to sergioalvarezo
    Level 10 (105,198 points)
    Wireless
    Apr 26, 2014 1:56 PM in response to sergioalvarezo

    Thanks for the information.

     

    Unfortunately, Apple's "extend a wireless network" feature is a proprietary function that will only work with other Apple routers.

     

    The AirPort Express will not be able to connect to a 3rd party modem/wireless router and "extend" the signal wirelessly.

     

    If the AirPort Express can connect to the modem/router using a permanent, wired Ethernet cable connection, then it can be configured to provide more wireless signal coverage that way.

  • by sergioalvarezo,

    sergioalvarezo sergioalvarezo Apr 26, 2014 2:03 PM in response to Bob Timmons
    Level 1 (0 points)
    Apr 26, 2014 2:03 PM in response to Bob Timmons

    Thanks.

     

    In case i dont want to use the feature of "extend a network" but I want to use the one that says "use a wi-fi network". Does this network have to be apple router too or can be 3rd party?

     

    How long is the range for the Express if I connected to the router that is in the basement?

     

    Thanks a lot

  • by Bob Timmons,Solvedanswer

    Bob Timmons Bob Timmons Apr 26, 2014 2:27 PM in response to sergioalvarezo
    Level 10 (105,198 points)
    Wireless
    Apr 26, 2014 2:27 PM in response to sergioalvarezo

    In case i dont want to use the feature of "extend a network" but I want to use the one that says "use a wi-fi network". Does this network have to be apple router too or can be 3rd party?

    As I said above.....

     

    If the AirPort Express can connect to the modem/router using a permanent, wired Ethernet cable connection, then it can be configured to provide more wireless signal coverage that way.

     

    So, this can be used with a 3rd party router.

     

    How long is the range for the Express if I connected to the router that is in the basement?

    The AirPort Express will have approximately the same range as your current modem/router.

     

    You will need to run a long Ethernet cable from your modem/router to the area where you need more wireless signal and connect the AirPort Express at that location.

     

    An Ethernet cable can be run up to 330 feet, or about 100 meters with virtually no signal loss, so unless you have a very, very large home, you should be able to locate the Express exactly where it will be needed.