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17cadogan

Q: On itunes Start Up, iTunes Match get stuck at "Sending Information to Apple"  How do I fix?

Feel like it is a continuous loop.  iTunes Match gets stuck at "sending information to apple."  It never progresses.  I cleared the iTunes store cache.  Is there anything else I can do to fix this glitch?

MacBook Pro (13-inch Mid 2010), iOS 7.1.1

Posted on Apr 26, 2014 5:44 AM

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Q: On itunes Start Up, iTunes Match get stuck at "Sending Information to Apple"  How do I fix?

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  • by Duck1942,

    Duck1942 Duck1942 Apr 26, 2014 5:12 PM in response to 17cadogan
    Level 1 (0 points)
    Apr 26, 2014 5:12 PM in response to 17cadogan

    I've got the same problem.  I cant upload anything to iTunes Match either....  I am based in the North UK...  I've been trying since earlier on Saturday morning and its now in the wee hours of Sunday morning...  Any ideas anybody...

  • by JGO304,

    JGO304 JGO304 Apr 27, 2014 3:42 PM in response to Duck1942
    Level 1 (10 points)
    Apr 27, 2014 3:42 PM in response to Duck1942

    I have had the same problem since last week and I fixed it this afternoon.

     

    All I did to fix it was:

     

    1. Update Itunes to the latest version

    2. Rebooted my PC after the installation

    3. Launched Itunes

    4. Signed out of Itunes & Closed the App

    5. Opened Itunes & Signed back into my Itunes account and relaunched Match

     

    I left my room came back in 20 minutes later and my Library ReSynced and the 100 songs that were waiting all showed up on my phone.

  • by shep0803,

    shep0803 shep0803 Apr 29, 2014 10:00 AM in response to JGO304
    Level 1 (0 points)
    Apr 29, 2014 10:00 AM in response to JGO304

    Thank you! I was searching for an answer and your post solved my problem.

     

    Much appreciated.