HT201303: Security and your Apple ID
Learn about Security and your Apple ID
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All replies
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Helpful answers
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Apr 26, 2014 7:24 PM in response to spartin787by ChrisJ4203,You will need to restore the phone to remove the passcode. See this support document for instructions. http://support.apple.com/kb/ht1212
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Apr 26, 2014 7:32 PM in response to ChrisJ4203by spartin787,its not working im not understanding y its not i have try to look on youtube and everything im not really sure how to use it all that well
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Apr 26, 2014 7:33 PM in response to spartin787by ChrisJ4203,What is not working? I never mentioned anything about youtube.
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Apr 26, 2014 7:39 PM in response to ChrisJ4203by spartin787,i didnt say you said anything about youtube i was just saying i have try everything and its not working..... all it is saying on my iphone is that it is disable and connet to itunes well i try that and nothing i have never backed it up or ever used itunes so i dnt knw
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Apr 26, 2014 7:41 PM in response to spartin787by ChrisJ4203,Connect the device to the computer, open iTunes, select the phone in the device pane, click on restore. The instructions are in the support document that I provided,
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Apr 26, 2014 7:48 PM in response to ChrisJ4203by spartin787,i did that like a 100 times lol and when i got to the try and open it ... it wont let me i guess i will have to try it on a diff. computer or something maybe its bc im on a laptop i dont knw but thanks for trying to help i have been trying for 3 hours now and im so mad about it all im about to just throw it in the trash lol but thanks
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Apr 26, 2014 7:50 PM in response to spartin787by ChrisJ4203,Read the section that talks about if you never synced to a computer before.