Dalts27

Q: Voice mail from a number I've blocked

Why am I still getting voice mail from a number I've blocked ? I know I can choose not to listen to the voice mail but every time a message is left I get notifications . This is one of the reasons I blocked this person in the first place as my phone was constantly beeping with txts and now it's just constantly beeping with voice mail notifications . And also it seems that this person can just phone me anyway by hiding their caller ID an option apple kindly gave them on their i phone ! Can anyone help with this problem ?

Posted on Apr 26, 2014 7:16 PM

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Q: Voice mail from a number I've blocked

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  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Apr 26, 2014 7:20 PM in response to Dalts27
    Level 9 (59,586 points)
    iPhone
    Apr 26, 2014 7:20 PM in response to Dalts27

    They should not be able to leave you a voicemail. Not sure why that is happening. However, Apple did not give them the option to hide their Caller ID, the carriers do that. You can contact your carrier about other call blocking options to see if they provide them.

  • by Dalts27,

    Dalts27 Dalts27 Apr 26, 2014 7:31 PM in response to ChrisJ4203
    Level 1 (0 points)
    Apr 26, 2014 7:31 PM in response to ChrisJ4203

    Thanks for your reply got a friend to try it out as well by blocking her number and getting her to phone and leave a message and hers came through as well . She also showed me on her i phone how you hide your Caller ID it's actually a facility on the phone it's in settings you go into phone and it says show or hide your caller ID . She did this while I had her number blocked and was then able to call my phone . The fact that it is on the i phone settings would make you think that it's a facility built into the phone. She has a different provider to me but I found this facility on my phone as well.

  • by ssschmidt,

    ssschmidt ssschmidt Apr 26, 2014 7:35 PM in response to Dalts27
    Level 5 (4,815 points)
    Apr 26, 2014 7:35 PM in response to Dalts27

    It is an option on the phone to use a feature provided by the carrier.  Similar to Voicemail.  You phone can access voicemail thru settings on the device, but it is actually a carrier feature.

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Apr 26, 2014 7:36 PM in response to Dalts27
    Level 9 (59,586 points)
    iPhone
    Apr 26, 2014 7:36 PM in response to Dalts27

    Agreed it is the settings, only on GSM phones, but the carrier is how that is set up, not unique to Apple iPhones. You can take a look at this support document regarding call blocking. http://support.apple.com/kb/HT5845

     

    It states you should not receive messages. Have you powered the phone off/on since setting this block? Try and see if that helps. If not, then try a reset. This will not affect your data at all. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. The phone should reboot.

  • by Dalts27,

    Dalts27 Dalts27 Apr 26, 2014 7:44 PM in response to ChrisJ4203
    Level 1 (0 points)
    Apr 26, 2014 7:44 PM in response to ChrisJ4203

    Thanks for both the above replies will try resetting my phone and hope that works . Yes it seems I was getting confused because the hide ID option was on the phone, obviously not the fault of Apple but still annoying that you block someone from your phone and they can just overcome this by hiding their number ! Apple seriously need to try and come up with something to enable us to block blocked numbers . Thanks again for your help

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Apr 26, 2014 7:47 PM in response to Dalts27
    Level 9 (59,586 points)
    iPhone
    Apr 26, 2014 7:47 PM in response to Dalts27

    You're welcome. It is rather hard to block a number that is not transmitting a Caller ID. That is why true call blocking only comes from the carrier. The phone is just masking the call. Even the carriers have difficulty blocking a call that has a blocked Caller ID.

  • by Dalts27,

    Dalts27 Dalts27 Apr 26, 2014 8:18 PM in response to ChrisJ4203
    Level 1 (0 points)
    Apr 26, 2014 8:18 PM in response to ChrisJ4203

    Tried both suggestions and two seconds after phone back on I got another notification and voice mail . Seems my phone is not understanding the concept of no voice mails from this number . But as he can get through by hiding his ID anyway it's really pointless me trying to block as in reality it doesn't really stop someone from contacting you if they really want to . Will just have to hope that if I ignore the messages they will eventually stop

  • by Dalts27,

    Dalts27 Dalts27 Apr 26, 2014 8:36 PM in response to ChrisJ4203
    Level 1 (0 points)
    Apr 26, 2014 8:36 PM in response to ChrisJ4203

    Just been having a look at other posts on here and it seems that other people are having the same problem

  • by sberman,

    sberman sberman Apr 26, 2014 9:39 PM in response to Dalts27
    Level 8 (40,896 points)
    Apr 26, 2014 9:39 PM in response to Dalts27

    I'm confused.  I think that the normal behavior is that when a blocked number telephones you, it is automatically sent to voicemail.

     

    I have AT&T and just tried this.  Indeed that is the case.  The Visual Voicemail places the messages into a category called "Blocked Messages".

     

    Presumably one does not want the blocked caller to easily figure out that you have blocked them.  So from their perspective they get the fairly normal behavior of being sent directly to voicemail.

     

    Here's an article on the subject.  There is no mention of not going to voicemail here.

    http://support.apple.com/kb/HT5845

     

    UPDATE - Oh, now I see the line at the bottom of the HT5845 article saying voice and text messages will not be accessible.  Sorry for the confusion.

     

    Message was edited by: sberman

  • by Dalts27,

    Dalts27 Dalts27 Apr 27, 2014 2:05 AM in response to sberman
    Level 1 (0 points)
    Apr 27, 2014 2:05 AM in response to sberman

    Yes it goes to voice mail but then I am getting notifications that I have voice mail I don't know where this blocked voice mail is that you are referring to but I don't seem to have that on my phone . As I say the whole thing seems pretty pointless when they can just hide their caller ID and still phone you anyway

  • by Auxacct,

    Auxacct Auxacct Apr 28, 2014 12:09 PM in response to Dalts27
    Level 1 (0 points)
    Apr 28, 2014 12:09 PM in response to Dalts27

    This is infuriating. I blocked my iPhone from a harrassing individual and then Apple/ATT gives him FULL CONTROL over my voicemail. He calls as many times as needed and rambles until my voicemail is 100% filled up. I cannot receive msgs from my business contacts, family or friends. My only option is to change numbers at great expense and trouble to me.

     

    I understand that there is an Android app called Mr Number that would block people FOR FREE from accessing my voicemail but Apple will not allow that app in the iTunes store. This issue is enough for me to jump ship from Apple and ATT. How is it that Apple/ATT will allow a harrasser to literally take control of my phone!?

  • by sberman,

    sberman sberman Apr 28, 2014 12:21 PM in response to Auxacct
    Level 8 (40,896 points)
    Apr 28, 2014 12:21 PM in response to Auxacct

    As the thread above explains, it's trivial for anyone to block their caller ID when telephoning you.

     

    So enjoy whatever you end up with when you "jump ship".  By the way, if you do happen to change your phone number during that process, you will likely solve your issue.

  • by Auxacct,

    Auxacct Auxacct Apr 28, 2014 1:42 PM in response to Dalts27
    Level 1 (0 points)
    Apr 28, 2014 1:42 PM in response to Dalts27

    As the thread's original subject states: Why am I still getting voice mail from a number I blocked?" How does your response, "It's trivial for anyone to block their caller ID when calling you," address the stated purpose of the thread? How do you think it is helpful inviting me to leave with an undertone of attitude. Your only solution is to spend the time and money to change my phone number? Why are you even making these comments on this thread? The question remains: why is a number that I blocked allowed access and control over my voicemail?

  • by DSweeris,

    DSweeris DSweeris Aug 29, 2014 1:52 PM in response to Auxacct
    Level 1 (5 points)
    Aug 29, 2014 1:52 PM in response to Auxacct

    "Why am I still getting voice mail from a number I blocked?"

    Because once they block their caller ID info, they're effectively not calling from that number anymore.

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