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Rick Robinson

Q: Can I transfer a backup file from iTunes to iCloud

Ok... So....  I have an older iPhone 4s 16gb, wanted to upgrade the ios...  had an issue with it not syncing, had pocket lint in it, apple store in Cherry Hill NJ cleaned it out, had trouble getting it to work, but got the new ios installed.  got home, bought a brand new sync cable...  my computer recognizes the iPhone, will use the hotspot to connect to the internet thru the cable, will charge the phone, but iTunes will LOCK UP if I plug my phone in!!!  Latest version of iTunes is installed, even removed it, downloaded it, & re-installed it, and it works great, except when I plug in my iPhone! 

 

So my question....  I backed up my iPhone with all my contacts BEFORE all this began, but it's backed up to my PC.  Is there a way to transfer that backup data to my iCloud account, so that I can go to a WiFi spot & restore my contacts from iCloud???  I know where the backup data is stored on my PC, but HOW do I get that info into the iCloud?  If that is even POSSIBLE?

 

Thanks

iPhone 4S, iOS 7.1.1

Posted on Apr 27, 2014 11:54 AM

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