HT202157: About Apple TV (2nd and 3rd generation) software updates
Learn about About Apple TV (2nd and 3rd generation) software updates
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All replies
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Helpful answers
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Apr 27, 2014 4:19 PM in response to pakaholeby vazandrew,What have you tried so far to troubleshoot the issue?
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Apr 27, 2014 4:44 PM in response to pakaholeby diesel vdub,There is no fix to implement. The monitor (TV) must support HDCP.
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Jun 14, 2014 2:53 PM in response to diesel vdubby transco,My monitor (HP 27xi) does support HDCP, at least according to HP, but I am also getting the handshake error (connection doesn't support HDCP). I've tried several cables, all of which work with a Roku 3, but still no luck. It would seem to me, since the Roku 3 works with my monitor and cable thst the fault must be with the Apple TV.
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Jun 14, 2014 3:47 PM in response to transcoby transco,Problem solved. I finally got the Apple TV working by connecting it to a Panasonic TV. I noticed that the automatic update was off so I turned it on and also did an update, which apparently fixed the HDCP problem. When I hooked the Apple TV back on the HP 27Xi it worked OK.