HT200197: Get help with audio, video, or power on Apple TV
Learn about Get help with audio, video, or power on Apple TV
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Helpful answers
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Apr 27, 2014 8:01 PM in response to MEJASGby vazandrew,It is having trouble connecting to the network. Make sure location is set correctly. DNS should be set to automatic (settings - general - network). If on wifi try ethernet. Reboot ATV and router.