kready1
Level 1 (0 points)

Q: My macbook app store won't let me log in or download any apps

When I click to log in, nothing happens. When I try and download an app, i click the price, i click "install" and then it just goes back to the price. Haalp

MacBook Pro (13-inch Early 2011), Mac OS X (10.7.5)

Posted on Apr 26, 2014 1:48 PM

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kready1

Q: My macbook app store won't let me log in or download any apps

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  • by jason269,

    jason269 jason269 Apr 28, 2014 8:09 AM in response to kready1
    Community Specialists
    Apr 28, 2014 8:09 AM in response to kready1

    Hello, kready1. 

     

    Thank you for visiting Apple Support Communities. 

     

    Here are a couple troubleshooting articles that I would recommend taking a look at when experiencing this issue. 

     

    If nothing happens after clicking Buy when purchasing an app

    Select the Purchases view at the top of the Mac App Store window. Look for your purchased app. If it is listed under Purchases and says Installed next to it, check your Dock or Applications folder for the app. If the app's listing under Purchases says Install next to it, click the Install button. The app will then be downloaded and installed into the Applications folder. You will not be charged again for the app.

    If the app is not listed under Purchases, your previous attempt to buy was not completed and you were not charged for the app. Navigate to where you tried to purchase the app earlier and click the Buy button for the app. This will charge your account for the app. If you delete the app and wish to to reinstall it later, you can use the Purchases view to reinstall it without being charged again.

     

    Troubleshooting the Mac App Store

    http://support.apple.com/kb/TS3624

     

    iTunes: Unable to view account in iTunes

    http://support.apple.com/kb/TS3388

     

    Cheers,

     

    Jason H.