HT203512: iCloud: Account troubleshooting
Learn about iCloud: Account troubleshooting
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All replies
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Helpful answers
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Apr 29, 2014 7:45 AM in response to Blossbirdby fromsouth,You need to either reset password yourself by going here
https://iforgot.apple.com/password/verify/appleid
Or contact Apple for assist. In both cases one way or the other you will have to prove that you are the account owner, by providing correct information in form of either security questions or something else.