HT201363: About Apple ID security questions

Learn about About Apple ID security questions
yousif88

Q: i need help regarding the security question

dear all,

 

i have been load my itunes store with 200$ and when i want buy someting from the game it ask me a question and i dont remmber the answer becaues i have this accout since long time so please i need help

 

thanks

iPad (3rd gen) Wi-Fi, iOS 6.1.3

Posted on Apr 29, 2014 11:24 AM

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Q: i need help regarding the security question

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  • by Niel,

    Niel Niel Apr 29, 2014 11:25 AM in response to yousif88
    Level 10 (311,916 points)
    Apr 29, 2014 11:25 AM in response to yousif88

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


    (105822)