HT201303: Security and your Apple ID

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RubyJ2

Q: What should I do if all my security questions have been changed? I don't recognize any of them.

I just looked into my Apple store, was asked to check my purchasing information and noticed that all my security questionshave been changed. Now whaqt should I do?

iMac (21.5-inch, Late 2013), OS X Mavericks (10.9.2)

Posted on Apr 29, 2014 8:20 PM

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Q: What should I do if all my security questions have been changed? I don't recognize any of them.

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  • by Niel,

    Niel Niel Apr 29, 2014 8:26 PM in response to RubyJ2
    Level 10 (314,412 points)
    Mac OS X
    Apr 29, 2014 8:26 PM in response to RubyJ2

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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