HT202716: Update the software on your Apple TV
Learn about Update the software on your Apple TV
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All replies
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Helpful answers
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Apr 28, 2014 8:13 PM in response to BigJoeHby vazandrew,Is there an error? What is happening when you attempt to update?
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Apr 29, 2014 4:17 AM in response to vazandrewby BigJoeH,It attempts to get upgrade but then says it can't. I can get internet content, I can access my computer. I can't see my ATV in iTunes. But my photos and music can be played.
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Apr 29, 2014 8:16 AM in response to BigJoeHby vazandrew,Ok, so what exactly is the message that's displayed?
The Apple TV isn't supposed to show up in iTunes, unless connected for a restore.
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Apr 29, 2014 2:36 PM in response to vazandrewby BigJoeH,I can't believe it I just checked for the message and it says it's currently the newest software. I've been trying since Christmas when I got ATV as a gift. I don't know what I did but Thank You for trying to help me, vazandrew.
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Apr 29, 2014 2:49 PM in response to BigJoeHby vazandrew,I would verify that its running the latest as there have been updates since December. Go to settings - about. It should say 6.1.1
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Apr 30, 2014 3:39 AM in response to vazandrewby BigJoeH,It is that's how I discovered it had upgraded.
Thank You very much for your help.
BigJoeH 8-})
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