HT201363: About Apple ID security questions

Learn about About Apple ID security questions
Burnieburns1

Q: I forgot my answers to my security questions

I need to download an app but It keeps asking for my security question answers and I don't remember them, I made the account when I went to school In saint Jo and that was years ago

iPad, iOS 7.0.6, I need help

Posted on Apr 30, 2014 5:45 AM

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Q: I forgot my answers to my security questions

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  • by Niel,

    Niel Niel Apr 30, 2014 8:49 AM in response to Burnieburns1
    Level 10 (311,916 points)
    Apr 30, 2014 8:49 AM in response to Burnieburns1

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.


    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.


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