Q: Is anyone having problems with the new Xerox printer driver update from Apple? My 8700S is no longer working with QuarkXPress.

I allowed a System Update that included a Xerox Printer update. I am running a MacPro 10.6.8 with Quark 8.5.1 and a Xerox ColorQube 8700S. EVERY was working perfectly before the "update" but afterwards anything sent to the printer from Quark would stall the printer. I went to the Xerox website and downloaded their Printer Driver and tried again. Now I could print from Quark but I can NOT get to the printer window to change the type of paper, etc. So, the problem still persists.

Should I try going into Time Machine and trying to find the Xerox Print Driver in the Library folder?

Should I upgrade the whole system software? (I wouldn't mind doing that AFTER I get this magazine off to the commerical printer)

Should I upgrade to Quark 9?

Any help here would be apprciated.

Thanks - Rob

Several, Mac OS X (10.6.8), I work with several different model Apples

Posted on Mar 19, 2014 3:32 PM

I have this question too

Q: Is anyone having problems with the new Xerox printer driver update from Apple? My 8700S is no longer working with QuarkXPress.

All replies

Helpful answers

Page 2

by zanuski,

zanuski Apr 1, 2014 11:38 AM in response to RobRR
Level 1 (8 points)

Desktops

Apr 1, 2014 11:38 AM in response to RobRR

RobRR wrote:
I did upgrade the OS to 10.8.5 in hopes that the problem would be solved - but that didn't make a difference.

I believe the problem is the printer update 3.0. As I said, I reinstalled the OS and put in the Xerox driver and did not allow the Apple update 3.0 for the printers and I am once again back in business.
Reply options

Link to this post

by robertfromtelford,

robertfromtelford May 2, 2014 5:37 AM in response to RobRR
Level 1 (0 points)

May 2, 2014 5:37 AM in response to RobRR

Same problem here on last Xerox Printer Software Update both on Quark 9.5 & 10.(10.7.5) Xerox Phaser 7500DT. The easiest way to revert is to download the old driver from the Xerox website and it will replace the newer one when you install it. I see there is another update offered today but it is he same version number as the last one so avoid that too.) With Apple/Xerox updates, I say if it isn't broken don't fix it.
Reply options

Link to this post

by clydefromcarrickmacross,

clydefromcarrickmacross May 13, 2014 7:25 AM in response to robertfromtelford
Level 1 (0 points)

May 13, 2014 7:25 AM in response to robertfromtelford

I had the common pstoxrps filter failure on one mbp. Deleted all Xerox items in libraries and reinstalled driver from Xerox (not automatic download from Apple). Worked immediately
Reply options

Link to this post

by clydefromcarrickmacross,

clydefromcarrickmacross May 21, 2014 6:21 AM in response to clydefromcarrickmacross
Level 1 (0 points)

May 21, 2014 6:21 AM in response to clydefromcarrickmacross

Addition. Problem came back after two weeks.
Reply options

Link to this post

Page 2

Q: Is anyone having problems with the new Xerox printer driver update from Apple? My 8700S is no longer working with QuarkXPress.

All replies Helpful answers

by zanuski,

by robertfromtelford,

by clydefromcarrickmacross,

by clydefromcarrickmacross,

All replies

Helpful answers