HT201676: iTunes Allowances are no longer available

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jyang8888

Q: I would like to make suggestion to Apple to have a chat now blue bottom on the itunes support home page.

It is very difficult to find someone to have a quick answer to the itunes stores.  In addition, the itunes store allowance is a good idea for families with multiple children or gifting between relatives or friends. However, a even better option is to offer payment type like all other online stores such as Amazon, Pay Pal, etc. Almost all of the online store now a days offer customer to choose the forms of payment by multiple gift card, debit card, multiple credit cards.  In our household , we have 3 teenage children who sometimes receiveds itunes gift cards from friends or relatives during birthdays or as Christmas gifts.  They like to use the gift cards to purchase one or two new songs a month.  With the current system, one has to wait for the other person to finish their gift cards before they can buy.  My oldest son took over 8 months to finish his last gift card and the second and third child either has to wait or have to use his credit and owe him for next time when he or she uses their cards. This poses an accounting nightmares and chaos for our family. Please make it easier for customers to purchase by offering these options.

Posted on May 2, 2014 10:32 AM

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Q: I would like to make suggestion to Apple to have a chat now blue bottom on the itunes support home page.

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  • by jyang8888,

    jyang8888 jyang8888 May 2, 2014 10:38 AM in response to jyang8888
    Level 1 (0 points)
    May 2, 2014 10:38 AM in response to jyang8888

    Another problem I have is once the Itunes gift card is loaded into the account, you can't keep it separate and use credit card to pay. A potential problem arise when American Express offers itunes promotional offer where one gets a $5 statement credit if one makes purchase of $5 or more. If you still have any gift card balance, you are out of luck. You will need to exhaust all the gift card balance before you can have any promotional offer. 

  • by varjak paw,

    varjak paw varjak paw May 2, 2014 12:02 PM in response to jyang8888
    Level 10 (169,883 points)
    May 2, 2014 12:02 PM in response to jyang8888

    http://www.apple.com/feedback/itunesapp.html

     

    But perhaps it would be best if you just set up each child with their own iTunes Store account rather than having them all share a single account.

     

    Regards.