backhandou812
Level 1 (0 points)

Q: Updating to iOS 7.1.1 SMS now receiving as Apple ID with iMessage.

My Wife and I both use an iPhone 5S, my wife updated to iOS 7.1.1 (I was still using iOS 7.0.1) and once completed I sent her an SMS. It came in on the blue bubble like always which is iMessage but instead of showing it came from my mobile number (the current message thread) it started a new message thread through iMessage and showed it came from my Apple ID.

 

If you reply to the orginal message thread (phone number) it looks like it sent but the other person never receives the message. If she replies to the message showing my Apple ID we can text all day long.

 

Fix: This had to be done on both phones: Turn off iMessage and then both people erase ALL of the message threads between them, toggle iMessage back on and now all of the SMS back and forth will show they are coming from the phone number (still blue bubbles- AKA: iMessage).

 

I know of one other firend of mine that had this issue after the update, has anyone else experainced this?

iPhone 5s, iOS 7.1.1

Posted on May 2, 2014 12:26 PM

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backhandou812

Q: Updating to iOS 7.1.1 SMS now receiving as Apple ID with iMessage.

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  • Helpful answers

  • by Chris CA,

    Chris CA Chris CA May 2, 2014 12:36 PM in response to backhandou812
    Level 9 (79,426 points)
    iPhone
    May 2, 2014 12:36 PM in response to backhandou812

    Actually, all you need to do is go Settings > Messages - Send & Receive at and set to only your phone #.

    Then you won't lose the message threrads.

  • by backhandou812,

    backhandou812 backhandou812 May 2, 2014 12:47 PM in response to Chris CA
    Level 1 (0 points)
    May 2, 2014 12:47 PM in response to Chris CA

    Sorry, I should have provided more detail. In both of our phones under Settings> Messages> Send & Receive. We showed our phone numbers with a check mark under the "Start new conversation".

     

    Under the "You can be reached by iMessage at" field we both showed our phone number and Apple ID and both had a check mark next to them.

     

    The idea is you should not have to remove the check from the Apple ID in this field as the update should not mess with your current messaging.

     

    Did this also happen to you? If so I am guessing removing the check mark resolved your issue but if you put the check back on the Apple ID does your resort back to sending the message to the other person with your Apple ID again?

  • by Chris CA,

    Chris CA Chris CA May 2, 2014 12:59 PM in response to backhandou812
    Level 9 (79,426 points)
    iPhone
    May 2, 2014 12:59 PM in response to backhandou812

    backhandou812 wrote:

     

    If so I am guessing removing the check mark resolved your issue but if you put the check back on the Apple ID does your resort back to sending the message to the other person with your Apple ID again?

    Didn't happen to me.

    If you have an email address ticked, any messages sent to your number or that email address will be sent to that number and anyone else using that AppleiD.

  • by backhandou812,

    backhandou812 backhandou812 May 2, 2014 1:05 PM in response to Chris CA
    Level 1 (0 points)
    May 2, 2014 1:05 PM in response to Chris CA

    Correct, but the rule is one person to an Apple ID. You wouldnt want your wife to use the same Apple ID as you as your messages and contacts will get all mixed up and other bad things happen.

     

    One of the points of the Apple ID and iCloud was so you could sync your iMessages between your iPhone and iPad. If you remove the check next to the Apple ID in the message settings then you are not syncing to your other Apple devices.

     

    I just had a 2ed friend come and let me know he had the issue and the steps I listed above corrected his issue as well.

     

    I'm just wondering how many users out there have had this issue since I didnt see anything on it here.