HT201303: Security and your Apple ID

Learn about Security and your Apple ID
Godfreyj

Q: I forgot security questions and did not setup a rescue email

I forgot security questions and did not setup a rescue email

Posted on Oct 22, 2012 6:13 PM

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Q: I forgot security questions and did not setup a rescue email

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  • by Velskud,

    Velskud Velskud Oct 22, 2012 6:26 PM in response to Godfreyj
    Level 3 (552 points)
    Oct 22, 2012 6:26 PM in response to Godfreyj

    Usually you will need to contact iTunes store support but this workaround may help:

     

    -On the device/computer that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.

     

    - Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner

     

    - Sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit/debit card and NOT the security questions.

     

    - At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.

     

     

  • by Linsu3,

    Linsu3 Linsu3 Nov 9, 2013 7:40 PM in response to Velskud
    Level 1 (0 points)
    Nov 9, 2013 7:40 PM in response to Velskud

    Thankyou so much this has worked.

    I kept trolling for help and finally found your post.

     

    once i'ved used all my credit I'm never returning to itunes though.

    This is the worst set up for assistance I've ever come across and some

    unlike your good self are very rude.  But thanks again for your help

  • by GeorgeCanyon70,

    GeorgeCanyon70 GeorgeCanyon70 May 3, 2014 10:44 AM in response to Velskud
    Level 1 (0 points)
    May 3, 2014 10:44 AM in response to Velskud

    Wow thank you soooooooo much I was dying until I found this!!!!!