-
All replies
-
Helpful answers
-
Apr 5, 2014 8:02 AM in response to prime7937by matt00,Hey prime7937,
Thanks for the question. I understand that you are experiencing issues redeeming an iTunes Digital Copy. The following resource may provide a solution:
Redeeming an iTunes Digital Copy
http://support.apple.com/kb/HT1539
If you're having trouble redeeming your Digital Copy code or downloading your iTunes Digital Copy, contact iTunes Store Support.
Thanks,
Matt M.
-
May 3, 2014 11:56 AM in response to prime7937by prime7937,Nope. This did not help. I still continue to get the error message.
-
May 3, 2014 12:06 PM in response to prime7937by matt00,Hey prime7937,
Thanks for the follow up! If your issue persists after following the above resource, you may find more information by using another one of Apple's support channels - https://getsupport.apple.com/GetproductgroupList.action
- Matt M.